Software Support Specialist II Technical (Bengaluru)

Software Support Specialist II Technical (Bengaluru)

03 Oct
|
Arcadis
|
Bengaluru

03 Oct

Arcadis

Bengaluru

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.

We are more than 34,000 people, in over 30 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.

Role description:

The Software Support Specialist II Automation Engineer will support Engineering Applications by developing automation & AI agents, improving operational processes, supporting platform activities, and helping deliver reliable technical solutions across global teams.

Role accountabilities:

• Build automation scripts, workflows and tools using PowerShell, Python, Power Platform, REST APIs and Azure services to improve Engineering Applications operations.
• Automate repetitive support, onboarding, deployment, monitoring, reporting and governance activities to reduce manual workload and improve service consistency.
• Develop practical AI and Copilot-enabled solutions,



including assistants, knowledge workflows, data lookups and operational process automation.
• Support and improve core Engineering Applications platforms, including automation around access, configuration, health checks, integration and lifecycle management.
• Create and maintain integrations between Engineering Applications, business systems, ServiceNow/Jira, cloud platforms and data sources using APIs, connectors and secure data flows.
• Improve reliability through technical monitoring, alerting, dashboards, automated checks and explicit operational reporting.
• Support application modernisation, cloud adoption, platform migrations and automation of application delivery processes.
• Create reusable automation components, templates, runbooks and technical standards for the Engineering Applications Operations team.
• Troubleshoot complex technical issues across engineering applications, integ

📌 Software Support Specialist II Technical (Bengaluru)
🏢 Arcadis
📍 Bengaluru

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