Position / Job Title (Proposed)

Department Manager
Designation

Executive / Senior Executive

Function

Operations
Department

Operations
Reporting To
(Title)
Store Manager
Superior’s Superior
(Title)
Regional Store Manager
Unit

Aditya Birla Fashion & Retail Ltd
Business

Pantaloons

1) Job Purpose: Write the purpose for which the job exists (in 2-3 lines)
To lead a department team, ensure achievement of sales and operational KPIs, and provide a seamless customer experience. To ensures adherence to company policies, achievement of KPIs, shrinkage control, team development, and maintaining the highest standards of visual merchandising and compliance.

2) Dimensions
Number of stores
1
Business/Unit Workforce Number

Value of Business Handled

Net Working Capital

NSV Target

No. of unique third party/vendors handled

Value of receivables and payables handled

3) Job Context & Major Challenges: Write the specific aspects of the job that provide a challenge (internal and external) to the jobholder in the context of the Business/Unit/Function/Department/Section





Key Challenges:
- Balancing customer expectations with operational efficiency in a high-footfall retail setting.
- Driving team motivation, reducing attrition, and ensuring discipline among fashion assistants.
- Managing shrinkage and stock accuracy while maintaining optimal product availability.
- Achieving sales KPIs (basket size, conversion rate, hit rate, insignia membership).

Key Result Areas
Supporting Actions
4) Key Result Areas: Write the key results expected from the job and the supporting actions for each of these key result areas (For a majority of jobs typically there could be 4- 7 key result areas)
Sales target achievement
- Achieve department’s sales targets daily/weekly/monthly (conversion rate, basket size, hit rate & membership enrollment).
- Review sales reports and take corrective action to meet revenue gaps.

Driving Sales KPIs
- Implement visual guidelines as per the Store Display Manu

📌 DM - Ranchi Eastern
🏢 Apparel
📍 Ranchi