Meet the Team

Join Cisco's Commerce Intelligence Data & Analytics team, a pivotal group delivering seamless intelligence, advanced analytics, and cutting-edge agentic experiences across our business operations. Our mission is to build a scalable, unified, and AI-ready data foundation that drives high-impact business decisions and automated Agentic actions . As a specialized team of engineers and operational experts, we move beyond traditional maintenance to solve complex, large-scale commerce challenges with agentic AI. We achieve this by blending innovation, deep process knowledge, technical expertise, and a relentless focus on business impact, ultimately enhancing operational efficiency and data-driven decision-making at scale.

Your Impact

As an AI Engineer, you will design, build, and operate the autonomous and semi-autonomous agents that power Cisco's commerce operations. You will translate ambiguous operational requirements into reliable multi-step agent workflows — orchestrating LLM reasoning, tool and function calling, retrieval,



and integrations into commerce platforms and operational systems. You will be responsible for the full lifecycle: designing the agent and its guardrails, grounding it with retrieval, connecting it to enterprise systems through robust API and agent-to-agent (A2A) integrations, evaluating its behavior, and deploying and monitoring it in production by collaborating with extended team across various time zones. You will partner with cross-functional AI teams to identify high-value opportunities and deliver intelligent, automated workflows that optimize performance and drive durable growth. This role is a pillar to our operational strategy and to Cisco's AI-first vision.

Responsibilities
- Architect and build production AI agents — including multi-agent and human-in-the-loop workflows — that automate commerce operations. Work in partnership and guidance from the core team at onsite
- Implement agent orchestration with up-to-date framework

📌 AI Operations Engineer (Bengaluru)
🏢 Cisco
📍 Bengaluru