Contingent Type
Contingent Type_Phase1_Generic
Job Code
Legal Entity
INFOSYS
Site
Not Applicable (NA)
Location
Not Applicable (NA)
Work Location:
IND
Business Unit
ENGNE (ENGNE_PU)
Category
Labor Type
Business Professional
Positions Requested
1
Respond by Date
31/03/2026
Travel Time
0.000 %
Time Sheet Type
No time sheets
Hours per Day
9
Hours per Week
45
Total Hours
1,170.00
Flat Adjustments
0.00
Description:
Job Description*
Deep understanding and experience Voice/VoIP/SIP expert
Able to follow each leg of a call flow and perform and provide in-depth analysis on what is or is not occuring.
Understand Freeswitch modular design. Familiar with real-time communications and their applications
Platform owner, with a outstanding degree of familiarity in linux-based appliances and operating systems
Identifying system and process improvements relating to the Contact Centre Voice Platform and recommending new solutions and designs.
Required Skills:
5+ years of Voice Engineering, telephony experience
Proficient with developing voice solutions,
support, call flow diagrams, VUI and other design documentation
Knowledge of SIP media gateways and Freeswitch integrations
Expert with network protocols including a thorough understanding of network fundamentals
Bachelors degree in Computer Science, Engineering or related field preferred
Excellent interpersonal, collaboration and communication skills
ECMS REQ ID
556365
Project Location 1
KRNK | BANGALORE
Project Location 2
TELANGANA | HYDERABAD
Project Location 3
KER | TRIVANDRUM
Project Location 4
MAH | PUNE
Delivery SPOC
-
Relevant Experience
5+ Years
Mandatory skills
Job Description*
Deep understanding and experience Voice/VoIP/SIP expert
Able to follow each leg of a call flow and perform and provide in-depth analysis on what is or is not occuring.
Understand Freeswitch modular design. Familiar with real-time communications and their applications
Platform owner, with a great degree of fam
📌 Freeswitch Developer (India)
🏢 Clifyx
📍 India