About the role:
The Gartner SRE team's mission is to deliver reliable, scalable, secure, and high-performing digital platforms that power Gartner's business and elevate customer experiences through a culture of reliability, innovation, and continuous improvement.
We are seeking a Principal Site Reliability Engineer (SRE) to serve as senior technical leader responsible for advancing the reliability, resilience, performance, automation, and governance of Gartner's digital platforms. With a focus on global CDN and edge delivery capabilities, you will shape platform architecture, establish engineering standards, and drive cross-functional initiatives that improve operational maturity, accelerate delivery, and ensure exceptional customer experiences.

What you will do:
- Deliver world-class availability, stability, and performance for our digital products, ensuring a consistent and positive user experience for customers.
- Establish multi-CDN architecture patterns, traffic-steering strategies, failover mechanisms, and operational standards to achieve five-nines (99.999%)



availability targets.
- Lead CDN incident response, disaster recovery exercises, capacity planning, and performance optimization initiatives to ensure uninterrupted customer experiences during internet-scale events.
- Partner with Security, Infrastructure, and Application Development teams to implement and optimize edge security capabilities including DDoS protection, WAF policies, bot management, and edge compute services.
- Build and maintain Infrastructure as Code (IaC) solutions to manage CDN configurations, governance policies, observability, WAF rules, and deployment processes.
- Design, build, and maintain global traffic management policies, including DNS routing, certificate management, and load balancing, to meet disaster recovery (DR) and high-availability (HA) requirements.
- Design and implement edge-computing solutions using Cloudflare Workers, Lambda@Edge, or equivalent technologies to addr

📌 Principal Site Reliability Engineer (Chennai)
🏢 Gartner
📍 Chennai