Req ID: 389556

NTT DATA strives to hire exceptional, creative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Systems Integration Senior Specialist to join our team in bengaluru, Karnātaka (IN-KA), India (IN).
Total years of Exp – 5-7yrsRelevant years of Exp. – 5-7yrsMandatory Skills Required:Microsoft Technologies: Microsoft Azure, Azure DevOps CI/CD, App Insights, Cloud Networking, MS Power Platform, MS OfficeKnowledge and Experience in API Development, User Authentication, Applications Operations, Scripting and Automation

Good To Have:Service Now: ITSM, CSM, Reporting & DashboardsCloud NetworkingMonitoring & Observability Tools: Datadog, GrafanaOptional: Kubernetes, Docker, ArgoCD, Databricks
Job Description The Service Analyst is a technical specialist, responsible for performing tasks in daily operations with focus on Monitoring, Case Management and Knowledge Management.In his/her role,



the Service Analyst conducts operational activities based on product-specific training and technical expertise.ResponsibilitiesResponsibilities of the Service Analyst can be clustered around the following activities:MonitoringPerforms proactive monitoring checks (availability testing, usability checks, system status, failures, exceptions, end-to-end transaction details) according to agreed monitoring procedures and Event Management strategyEnsures proper alert triaging, response and handling as part of reactive monitoring conceptsMonitors defined operational KPIsReports deviations and anomalies to the respective team, based on agreed monitoring proceduresUses configured dashboards (e.g. Datadog) to triage reported major incidents, analyse service interruptions and production outages and provides customer with related informationCase ManagementMonitors MRSNOW Queue for any cases (incidents, service requests, vulnerabilities, alerts) assigned to Dig

📌 Systems Integration Senior Specialist (Bengaluru)
🏢 NTT DATA Services
📍 Bengaluru