As an integral member
of Sales team, the MIS Analyst will be responsible for the design, development,
implementation and support of critical Business Intelligence (BI)reports,Excel Reports, and other tools working with cross-functional teams.

1. Maintain contractual staff's productivity tracker
2. Maintain count of hiring, salary details and
joining details of contractual staff
3. Automate reports to reduce man-hours spent on
existing reports
4. Develop MIS documentation to allow for smooth
operations and easy system maintenance
5. Provide recommendations to update current MIS to
improve reporting efficiency and consistency
6. Perform data analysis for generating reports on
periodic basis
7. Develop MIS system for customer management and
internal communication
8. Provide strong reporting and analytical information
support to management team
9. Generate both periodic and ad hoc reports as needed.
10. Understand customer problems and
provide appropriate technical solutions.
11. Analyse business information to
identify process improvements for increasing business efficiency and




effectiveness
12. Participate in cross-functional
meetings to resolve recurring customer issues
13. Provide customer support and
assistance in issue troubleshooting and resolution
14. Prepare and publish weekly and
monthly Sales dashboards to management
15. Update business on new changes in
reports as and when introduced
16. Regularly follow-up with business
on report completeness & accuracy

Requirements
• Ability to
function effectively in an extremely agile industry

• Good
interpersonal and communication skills, both verbal and written

• Proficient
with MS Office Applications like Excel, Access etc. and being able to
design
reports and tools with VBA macros.
• Knowledge of
logical and physical data modelling concepts (relational and dimensional)

• Understanding
of data integration issues (validation and cleaning), familiarity with
complex data and structures
• Excellent
interpersonal (v

📌 SME MIS (Bengaluru)
🏢 Tata Play Fiber
📍 Bengaluru