Key Responsibilities

1. Solution Design & Architecture

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Understand business processes and translate them into scalable Zoho solutions.

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Design end-to-end architecture covering CRM, Finance, People, Creator apps, and integrations.

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Prepare technical architecture documents, workflow diagrams, and data models.

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Define As-Is and To-Be processes and solution roadmap.

2. Zoho Implementation & Customization

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Lead configuration and customization across multiple Zoho apps.

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Develop Creator applications using Deluge scripting, workflows, APIs, and custom functions.

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Build automation, blueprints, approval processes, and business rules.

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Implement Finance suite (Books, Inventory, Invoice, Payroll) as per business need.

3. Integration Management

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Integrate Zoho apps with external systems such as SAP, Oracle, custom ERPs, WhatsApp, dialers, payment gateways, etc.

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Work with REST APIs, Webhooks, and third-party integration platforms.

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Ensure smooth data flow and secure communication between systems.

4. Project Leadership

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Work closely with project managers,



consultants, and developers for successful delivery.

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Mentor technical teams and review solution design and code quality.

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Handle client workshops, requirement gathering, and UAT support.

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Ensure projects are delivered within timelines and aligned with client goals.

5. Reporting & Analytics

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Build dashboards and reports using Zoho Analytics.

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Understand BI requirements and design data pipelines from multiple sources.

6. Client Engagement

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Conduct client meetings, demos, and training sessions.

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Understand customer pain points and recommend best practices.

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Provide post-go-live support and continuous improvement recommendations.

Requirements

Required Skills & Qualifications

Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.

Technical Skills

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Solid expertise in Zoho CRM, Zoho Creator, Zoho Books, Zoho Inventory, Zoho People, Zoho Analyt

📌 Zoho Solution Architect (Haveli)
🏢 NuageCX Consulting
📍 Haveli