Job Requirements
Role Purpose
The Product Manager - Partnerships will be responsible for end-to-end management of strategic partnership programs, ensuring seamless onboarding, operational excellence, product implementation, partner engagement, and business activation. The role will act as the central coordination point between external partners, lending businesses, operations, technology, finance, compliance, and sales teams to drive partner productivity and business growth.
Key Responsibilities
Partner Relationship Management
• Serve as the primary point of contact for assigned partners.
• Build and maintain solid relationships with partner leadership and operational teams.
• Conduct regular business reviews and governance meetings with partners.
• Resolve partner escalations and ensure high service standards.

Partner Onboarding & Implementation
• Manage end-to-end onboarding of new partners.
• Coordinate with Compliance, Legal, Risk, Operations, Finance, Product, and Technology teams for partner onboarding.
• Ensure timely completion of agreements, process approvals,



and system integrations.
• Drive implementation timelines and track onboarding milestones.

Product & Technology Coordination
• Work closely with all lending product teams including Home Loans, LAP, Business Loans, Personal Loans, Microfinance, Rural Lending, and other business units.
• Coordinate with IT and digital teams for partner integration, workflow creation, API implementation, lead management systems, and process automation.
• Identify process gaps and drive technology-led enhancements.

VLE/Agent Activation & Business Growth
• Drive activation and productivity of VLEs (Village Level Entrepreneurs), agents, and partner resources.
• Coordinate with lending sales teams for training, activation, lead generation, and business conversion.
• Monitor productivity metrics and develop action plans to improve performance.
• Design and execute engagement initiatives to increase partner participation a

📌 Product Manager (Mumbai)
🏢 IDFC FIRST Bank
📍 Mumbai