i. Manage existing relationship of BBG Customers
ii. Managing especially high value clients and ensure stickiness over a longer period of time through enhanced engagement
iii. Acquire new relationship in the defined business segment
iii. To increase asset book of Bank
iv. To increase/maximize revenue of Bank more than regular RM
v. Enhancement wallet of share of revenue generating products through cross sell like insurance, trade, forex, liability products, LAP.

Responsibilities

• Enhance revenue through loan enhancements & cross-selling of products such as insurance, trade services, forex, liabilities, and LAP
• Focus on high-value SME clients to ensure long-term engagement and retention
• Target EEG businesses with turnovers between ₹25crore to ₹100 crore
• Maintain average acquisition ticket size of 10 Crs




• Revenue generation target (2-2.5% of disbursement)
• Increase the asset book & fee income through higher processing fees & enhanced product offerings
• Leverage branch networks and other channels to source new business
• Increase penetration of self-funding products and create connections with industry associations to ensure sustained business flow
• Customer loyalty programs and personalized engagement strategies to enhance client satisfaction and retention
• Regularly assess customer needs and provide tailored solutions to maintain robust, lasting relationships.

Qualifications

Qualifications: Graduate/Post Graduate
Experience: 10 to 20 years

📌 BLG - Relationship Manager - Business Banking Group (BBG)| Panchkula
🏢 CSB Bank
📍 Panchkula