- Vendor management for handling field investigations for Motor claims
- Prevents reputational losses to company by internal/external entities indulging in fraudulent practices
- Reduces loss ratio by increasing success ratios
- Ensures optimum productivity through trigger based intimation
- Prevents financial losses to company by internal/external entities indulging in fraudulent practices
- Assists claims and legal team in identification & eradication of frauds
- Shares risk level information on products & processes with sales/underwriting for lowering fraud incidence
- Team Handling for 2-3 members
- Runs awareness campaigns for internal and external entities on fraud management
- Encourages internal staff to blow whistle against fraud
- Develops quality investigator network
- Responsible for filing police complaints & leading evidence
- Updates referral triggers to maximize fraud eradication




- Carries out fraud analytics to identify fraud prone areas and provides MIS
- Shares best case studies within the team to adopt best practices
- Designs & delivers fraud training programs to investigators for effective investigation
- Shares best case studies within the team to adopt best practices
- Mentors and grooms reportee and investigators on investigation approach & latest techniques and methodologies
- Develops current techniques for investigation (forensic / biometric
- Able to read & understand Hindi / English and Telugu language
- Well versed with MS Excel, Word, Power Point & tech savvy
- Good written & oral communication skills
- Team Management and Review skills
- Re-engineers process to reduce investigation TAT and investigation cost

📌 Deputy Manager (Chennai)
🏢 HDFC ERGO General Insurance
📍 Chennai