03 Oct
|
CleverTap
|
Mumbai
About the Role :
We are looking for a detail-oriented Associate to join our Finance team, focused on international
invoicing and receivables management. This role owns end-to-end billing for global customers, drives
timely collections and DSO improvement, and works closely with Sales and Customer Success to resolve
customer queries quickly. You will also support internal and external audits and play a key role in
automating and improving our billing and AR processes.
What will you do :
Manage international invoicing for customers across multiple geographies and currencies, ensuring
accuracy and compliance with contracts, billing schedules, and applicable tax requirements.
• Drive timely collection of outstanding receivables from customers through proactive, skilled
follow-up.
• Own DSO improvement: track trends, identify root causes of delays, and implement action plans to
reduce Days Sales Outstanding.
• Prepare and maintain AR ageing reports, flag overdue accounts, and drive collection actions with
the relevant stakeholders.
• Coordinate closely with Sales and Customer Success teams to resolve billing disputes, contract
mismatches, and payment discrepancies.
• Ensure timely resolution of customer queries over email and calls on invoices, payments, credit
notes, and account status.
• Reconcile customer accounts, payments, credit/debit notes, and outstanding balances.
• Support internal, statutory, and external audits by preparing AR schedules, backup documentation,
and responding to auditor queries.
• Identify and drive automation of the billing process and overall AR workflows to reduce manual
effort, minimize errors, and improve turnaround time.
• Ensure accurate accounting of foreign currency transactions and support month-end / year-end
closing activities.
• Prepare regular reports and dashboards on collections, ageing, DSO, and cash realization for
leadership review.
• Continuously identify and implement opportunities to improve billing, collections, reco
📌 Associate – Finance (Mumbai)
🏢 CleverTap
📍 Mumbai