Meet the Team
We are Cisco's Failure Analysis & Prevention team, which plays a critical role in ensuring high Customer/Product quality. The Technology and Quality organization is responsible for delivering customer-focused quality, reliability solutions and infrastructure for Cisco products. It is committed to driving a competitive advantage for Cisco by ensuring innovation and excellence in manufacturing technology, test, and component engineering, NPI, and closed-loop quality management.

Your Impact
You are a problem solver and looking for continuous product improvement. You love to learn, grow, and work in a constantly evolving environment. You are a self-starter who thrives with learning information quickly and uses resources to research and resolve issues.
Key responsibilities include:
- Decisions impact the quality, efficiency and effectiveness of own function/client group; contributions may result in business or process improvements




- Manages medium to large sized projects with moderate to high risk; solution may require collaboration among cross-functional teams; there may be multiple interdependencies, and the solution could impact many applications
- Solves highly complex problems and is able to identify viable and often innovative options, and uses analytical skills and judgment to recommend an appropriate solution
- Helps drive process and manage projects
- Solves highly complex problems and is able to identify viable and often cutting-edge options, and uses analytical skills and judgment to recommend an appropriate solution
- Defines and validates the project scope, plan and schedule for complex projects; define metrics for project success; select and apply standards (e.g. delivery process, roles and responsibilities, operational norms, compliance
- Identifies risks to project success and creates mitigation plans
- Manages project delivery process, scope and costs of complex projects with minimal supervision; drives completion of the project and mentors

📌 Business Operations Analyst (Bengaluru)
🏢 Cisco
📍 Bengaluru