Job Details

Responsibilities
• Monitor the entire IT infrastructure, including networks, servers, hardware, applications, and associated jobs, operating around the clock, seven days a week assuring a secure and secure production environment for apexportal applications.
•Analyze alerts in real-time, prioritize issues, troubleshoot, manage escalations, handle incidents, and resolve problems promptly.
•Conduct proactive maintenance to safeguard the health of IT systems and infrastructure, ensuring adherence to availability targets for apexportal applications and systems.
•Take full ownership of events from detection through resolution, including comprehensive reporting.
•Mentor junior associates and staff, providing guidance and support in their duties.
•Transfer knowledge to team members and contribute to best practices.
•Install monitoring agents, monitor capacity levels, and generate reports.
•Collaborate with Application Support, Development, Storage, Server, Database, and VM teams to address issues and optimize performance.
•Review system event logs,



identify configuration errors, and manage system software verification.
•Monitor usage levels, identify runaway processes, and configure alerts for Oracle and SQL databases.

Qualifications

Bachelor's degree in a relevant field.
3+ years experience with proficiency in monitoring systems and tools.
Previous 24 X 7 operations experience

Technical Skills:

Proficiency in Dynatrace, SolarWinds, ServiceNow ITOM, and similar tools.
Experience with Microsoft SQL and IIS
Ability to work flexible hours and occasional weekend support as needed Over the years, we’ve discovered that the most effective and successful associates at apexanalytix are people who have a specific combination of values, skills, and behaviors that we call “The apex Way”. Read more about The apex Way - https://www.apexanalytix.com/careers/

Benefits
At apexanalytix we know that our associates are the reason behind our successes. We truly value you as an

📌 Senior Associate Server Health and Monitoring Administrator (Noida)
🏢 apexanalytix
📍 Noida