Description
Unlock your potential to drive operational excellence and risk reduction across income events, reconciliations, and client support in a dynamic markets setting.
As a/an Asset Servicing Operations Income Associate in/within/as a part of the Markets Asset Servicing Operations Income team, you provide centralized asset servicing support across multiple products while managing day-to-day income events and depository reconciliation exceptions. You collaborate with trading, sales, finance, and other operations teams to resolve issues proactively and protect clients and the firm from operational and control risk. You lead delivery against agreed goals while strengthening processes, controls, and stakeholder outcomes.
Job Responsibilities:
- Lead day-to-day asset servicing income support across Prime Services, equities, and fixed income, including collection and payment of income events and claims.
- Monitor key performance indicators and key risk indicators to manage process health proactively.




- Coordinate timely and accurate reconciliation of cash and wash accounts and resolve breaks with appropriate stakeholders.
- Oversee service team coverage and execution to ensure work is completed in a controlled and timely manner.
- Escalate production-related issues promptly while ensuring continuity of service and driving resolution.
- Apply sound judgment and act with integrity to protect the firm, clients, and customers.
- Review end-to-end processes periodically to identify gaps and collaborate with control partners to remediate them.
- Maintain documented procedures and ensure adherence to policies and applicable regulatory requirements.
- Develop cross-training plans to build resilience and ensure critical functions have effective coverage.
- Partner with clients, custodians, agents, and third-party service providers to address depository reconciliation issues and deliver appropriate solutions.
- Drive process improvement and automation initiatives to enhanc

📌 Asset Servicing Associate (Bengaluru)
🏢 JPMorganChase
📍 Bengaluru