Job Description
Job Description: 4038164 Field Service Engineer
- Responsible for supporting customers through on-site activities such as installation, implementation, maintenance and repair of company and multi-vendor systems solutions which may include hardware, software and networking products as well as operating systems.
- Installs and optimizes hardware/software/network products and configurations at customer sites.
- Diagnoses and resolves product performance problems
- Performs maintenance and repair services.
- Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance.
- Proactively responds to potential equipment or software issues to prevent unplanned interruption of customers' business.
- Delivers (does not design) fully integrated solutions, which may include peripherals, communications, operating systems and applications software
- Serves as an internal resource on technical issues and manages product escalations Collaborates with Agilent teams such as Support, Sales,



Marketing and R&D; to provide solutions to customers.
- May have knowledge of third-party products.
- May deliver internal technical training and maintenance seminars and workshops for field engineers or customers.
- May train other field engineers or customers.
- Should have hands on experience with service domain for HPLC, GC and GPC instruments.
- Responsible for calibration of equipment’s on site for large volume customers.
- May also delivers internal technical training and maintenance seminars for FSE or customers.
- Candidates should have solid English communication skills (Verbal)
- May qualify leads.
- Must consent to participate and meet Agilent approved customer/vendor credentialing requirements necessary to gain access to customer sites.
- Requirements may include, but are not limited to, proof of identification, proof of certification to perform the work required, customer health and safety requireme

📌 Field Service Engineer (Bengaluru)
🏢 Agilent Technologies
📍 Bengaluru