Engineer III- Compute (Hyderabad)

Engineer III- Compute (Hyderabad)

03 Oct
|
Insight Enterprises
|
Hyderabad

03 Oct

Insight Enterprises

Hyderabad

Requisition Number: 105450

Engineer III- Compute

Location: The role will be a hybrid position, Delhi NCR, Hyderabad, Bangalore, Pune
Shift: US aligned hours- Night shift

Insight at a Glance

• 14,000+ engaged teammates globally

• $8.2 billion in revenue in 2025

• Certified as a Great Place to work in 9 Countries in 2025

• Fortune 500 Company (No. 447) in 2025

• Received 25+ industry and partner awards in the past year

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions.

Job Summary
Engineers will utilize knowledge, skill and process to resolve client issues, while meeting all SLA targets, participating in continuous improvement processes, and utiizing Insight-provided tools and systems.





Engineers are expected to participate in ITIL processes Incident, Problem, Request, Change, and will author and update knowledge articles and repeatable procedures to ensure junior teammates can independently resolve 80% of incident, without requiring escalation.

Roles and Responsibilities

• Serves as a second level escalation resource to junior teammates. Provides mentoring and training. Creates knowledge.

• Qualified level ability to navigate and support devices and systems such as Windows Server, Linux, VMWare Suite (VCF), Proxmox, Red Hat OpenShift, Hyper-V, Nutanix, Exchange and Active Directory, and similar enterprise vendor toolsets.

• Will resolve incidents, fulfill service requests, and conduct problem determination and remediation for enterprise networking or datacenter environments subscribed to Insight Managed Services, while adhering to committed service level agreements.

• Creates and update

📌 Engineer III- Compute (Hyderabad)
🏢 Insight Enterprises
📍 Hyderabad

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