About the Role
Impact you will make
As a Senior Corporate Application Applications Administrator at FinThrive, this role serves as the system administrator primarily for our Gong enterprise platform, partnering closely with business unit SMEs to ensure optimal system performance and value realization.
Key responsibilities include:

Administering and maintaining applications, including configuration, integrations, data integrity, and platform upgrades
Monitoring system usage and driving adoption to maximize return on investment
Ensuring reliable day-to-day operations, proactively identifying and resolving issues, and coordinating with cross-functional teams

This role also delivers first-level support for all internal users of our applications, with full ownership of incident management,
Beyond traditional support functions, this position uniquely combines system administration with frontline support, enabling deeper engagement with business partners. By owning both the technical administration and user experience,



this role fosters solid partnerships and ensures applications effectively support operational success across the organization.

What you will do

Act as the system administrator for the Gong platform along with managing all integrations and user access to ensure optimal performance, and uptime. Collaborate with Sales Operations to roll out new features, take system updates, etc.
Manage Gainsight with user access, data integrity, integration knowledge and data flow
Collaborate with sales, marketing[CW1] [SD2] [SD3] , and customer success teams to streamline processes and improve the overall effectiveness of the technology stack
Collaborate with Operations and Enablement teams to providing training and support to ensure the teams are proficient with these tools
Cultivate a deep understanding of the various FinThrive systems, applications and business processes, and will keep-up to date with the latest in these applications to drive broader adoption
Be respo

📌 Senior Commercial Applications Administrator (Gurugram)
🏢 FinThrive
📍 Gurugram