Summary

The GSOC Senior Analyst also plays a key role in supporting critical asset monitoring, secure travel support, and emergency communication workflows. Operating within a 24x7 rotational shift model, the analyst ensures continuity of operations, compliance with ISO 27001 and EN 50518 standards, and maintains structured documentation to support audits, certifications, and after-action reviews.

About The Role

Major Accountabilities:

Shift Handover & Continuity of Operations

• Conduct comprehensive shift handovers covering VIP movements, threat intelligence updates, ongoing incidents, and system alerts.
• Ensure operational continuity by documenting critical incidents and preserving audit trails.

Real-Time Monitoring & Alarm Supervision

• Monitor security alarms, CCTV feeds (VMS/Axis Companion), GPS tracking systems, and field team dispatches.
• Ensure compliance with GSOC Work Process Documents (WPDs) for incident classification, escalation, and response.

Emergency Notifications & Crisis Coordination





• Coordinate time-sensitive emergency communications via approved platforms (e.g., Everbridge).
• Maintain accurate and auditable stakeholder distribution lists.
• Act as the focal point for multi-agency coordination during critical events.

Executive Protection Helpline & Call Handling

• Provide 24/7 helpline support for senior associates.
• Maintain structured call handling protocols, access control for privileged information, and escalation logs for after-action review.

Secure Travel Support

• Vet travel itineraries against geopolitical and localized threat intelligence.
• Provide proactive risk mitigation recommendations for high-risk travel.

Critical Asset Security Monitoring

• Monitor strategic locations and high-value assets for security breaches.
• Enforce physical access control policies and respond to anomalies.

Compliance & Documentation

• Maintain secure and accurate events and incident logs.
• Participate in internal audits and readiness

📌 Strategic Security Senior Analyst (Hyderabad)
🏢 Novartis India
📍 Hyderabad