About The Role

Protsahan India Foundation operates 5 centres in Delhi, with 50+ staff, each managing their own devices, alongside shared infrastructure — CCTVs, biometric attendance systems, WiFi networks, and programme equipment. As we scale, formal IT management is required for each of the 5 centers and the administrative office location.

The IT Systems Administrator will own all of this — not as a helpdesk ticket-taker, but as the person who makes sure none of it fails. You will be the single point of accountability for IT infrastructure, device health, data security, and digital compliance across all locations.

Key Responsibilities

• Device Management
• Manage 50+ laptops across 6 locations: setup, configuration, asset tagging, condition tracking, maintenance, and repair
• Maintain the IT asset register per Protsahan’s asset management SOPs — every device tracked by location, user, and condition
• Coordinate hardware procurement: obtain quotes, recommend vendors, and process purchase requests through Finance




• Manage device allocation for recent joiners and secure retrieval at exit — within the timelines defined in HR SOPs
• Initiate and document write-off requests for end-of-life devices per the disposal policy
• Network and Connectivity
• Manage WiFi, LAN, and internet connectivity at all 6 centre locations
• Troubleshoot network outages and connectivity issues; escalate to ISP vendors where required
• Maintain router and network device configurations; document network topology for each location
• Coordinate with ISP vendors on service quality, renewals, and upgrades
• CCTV Systems
• Maintain and monitor CCTV infrastructure at all 6 locations
• Manage CCTV storage: ensure recording continuity, footage retention per policy, and periodic storage health checks
• Control access to CCTV footage — only authorised personnel per the IT and Data Protection Policy
• Coordinate with CCTV vendors for installation, repair, and expansion
• Biometric Attendance Systems
• Ma

📌 IT Systems Administrator (India)
🏢 Protsahan India Foundation
📍 India