Associate Manager, KYC (Bengaluru)

Associate Manager, KYC (Bengaluru)

03 Oct
|
Phonepe
|
Bengaluru

03 Oct

Phonepe

Bengaluru

Company Description

PhonePe Limited (Formerly PhonePe Private Limited) is a technology company that builds digital platforms for Payments, Digital Distribution Services and Financial Services. Headquartered in India, the PhonePe digital payments app was launched in 2016. As of April 2026, PhonePe has over 70 Crore life-till-date registered users and a digital payments acceptance network spread across over 5 Crore merchants. PhonePe’s products and services include Consumer Payments (including Digital Distribution Services), Merchant Payments, Lending and Insurance Distribution services, and New Platforms, which comprise Share.Market (stock broking and mutual funds distribution platform), and Indus Appstore (Android-based mobile app marketplace). Culture:
At PhonePe, we go the extra mile to make sure you can bring your best self to work, Everyday. And that starts with creating the right workplace for you. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one.



PhonePe-rs solve complex problems and execute quickly; often building frameworks from scratch. If you’re excited by the idea of building platforms that touch millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us

Job Description

We are looking for specialists for the VKYC Team. As a specialist, your primary responsibility will entail completing video KYC to our customers and you will continuously look for outstanding and exciting ways to improve their experience.
In this role, you will provide support to complete the Video KYC.
Responsibilities:
• Act with integrity & think customer-first in every interaction

• Handle cases which involves video calling

• Follow specified process guidelines defined for the process

• Build customer trust through their interaction

• Ability to meet hourly & daily productivity goals

• Leverage internal processes and resources to drive resolu

📌 Associate Manager, KYC (Bengaluru)
🏢 Phonepe
📍 Bengaluru

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