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Role name and description
Lab Design and Delivery Lead - Lab Manager
THE PROSPECT
Lab design and delivery specialist. Ensures the Lab reflects the production office environment. Designs infrastructure to provide a validation platform for Secure, Print, Lockers, AV, and Spaces and Services.
Your key responsibilities
• Own the end-to-end design, delivery and operational readiness of a representative enterprise technology lab environment.
• Define lab architecture, connectivity, identity, device-management, monitoring, security and environmental requirements that align with production patterns.
• Build validation capabilities across Secure, Print, Lockers, AV, and Spaces and Services solutions.
• Establish lab governance,
access controls, asset inventory, configuration baselines, change control and safety practices.
• Plan capacity, budget, procurement and vendor activities for lab infrastructure, devices, licenses and support.
• Develop test environments and release-validation processes for software, firmware, configuration and product changes.
• Coordinate with product owners, engineering, security, network, workplace and operations teams to maintain production relevance.
• Lead incident resolution, root-cause analysis, documentation and continuous improvement for lab services.
• Guide and prioritize the work of lab technicians and specialist contributors.
Skills and attributes for success
• Degree in Engineering, Computer Science, Information Technology or equivalent practical experience.
• Extensive experience designing and operating enterprise technology labs, test environments or complex AV inf
📌 Lab Design and Delivery Lead (India)
🏢 EY
📍 India