Job Description

Job Title: Subject Matter Expert (SME) – Fixed Access Network

Job Purpose

As a Subject Matter Expert, you are responsible for maintaining and supporting access networks like HFC and FTTH across customer operations. The SME plays a pivotal role in establishing network engineering guidelines and standards for deploying, operating, and maintaining customer access networks.

Key Responsibilities

• Deploy, configure, upgrade, modify, and retire access platform elements.
• Develop and maintain access platform standards and operational practices, integrating industry best practices.
• Lead engineering efforts on access platform implementation projects and handovers to Local Operations.
• Conduct access platform surveys and audits.
• Supervise all customer network elements and ensure compliance with customer quality standards.
• Create and review detailed configuration procedures (MOPs).
• Configure, integrate, and verify access platform elements.
• Maintain access platform administration records, diagrams, and configurations.




• Manage and control access platform resources and capacity.
• Assess and maintain access network service continuity, performance, and quality.
• Provide operational support for major access network incidents as requested.
• Create and maintain troubleshooting and repair procedures.
• Identify service analysis and diagnostics tools and methods.
• Lead access platform disaster recovery and restoration efforts.
• Lead technical discussions and solutions with vendors, suppliers, and technology manufacturers.
• Perform other duties as requested by your supervisor.

Knowledge & Experience:

Preferred Education/Qualifications

• Bachelor’s degree in Computer Science, Electronic Engineering, or a related field, or equivalent work experience.
• Industry and vendor-specific certifications and training in Access Networks (e.g., Commscope, Nokia, Viavi, etc.).
• Expert-level experience with Access Networks, particularly in capacity management

📌 Lead Network Engineer (Noida)
🏢 Infinite Computer Solutions
📍 Noida