We are Hiring for Leading ITES Company In Gurgaon for Customer Support Role
Key Highlights:
1: Graduate/UG with min 12 months experience in Customer Service
2: Candidate Must Not Have Any Exams in the Next 6 Months
3: Shifts : 24x7 Rotational
4: 5 Days Working
5: Both Side Cabs
6: Excellent Communication Skills
7: Immediate Joiners Preferred
Daily Walk-in @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3)
Landmark : Near Hotel Nirulas
Walk-in Time : 11 am to 3 Pm
To Apply for this Job Role:
WhatsApp Your CV @ (phone hidden)
Or, Call Our HR Team at the Number Mentioned Below:
Shubhalaxmi (phone hidden)
Shweta (phone hidden)
Shifa (phone hidden)
Atba (phone hidden)
Diana (phone hidden)
Jenifer (phone hidden)
Job Responsibilities
- Handle customer queries through calls, WhatsApp, chat, and email.
- Provide accurate information about products and services.
- Resolve customer complaints and issues in a skilled and timely manner.
- Follow up with customers to ensure proper resolution.
- Maintain records of customer interactions and update details in CRM/software.
- Coordinate with internal teams for issue resolution.
- Maintain a positive and customer-friendly attitude.
- Achieve assigned customer service and response-time targets.