PhonePe Limited (Formerly PhonePe Private Limited) is a technology company that builds digital platforms for Payments, Digital Distribution Services and Financial Services. Headquartered in India, the PhonePe digital payments app was launched in 2016. As of April 2026, PhonePe has over 70 Crore life-till-date registered users and a digital payments acceptance network spread across over 5 Crore merchants. PhonePe’s products and services include Consumer Payments (including Digital Distribution Services), Merchant Payments, Lending and Insurance Distribution services, and New Platforms, which comprise Share.Market (stock broking and mutual funds distribution platform), and Indus Appstore (Android-based mobile app marketplace). Culture:
At PhonePe, we go the extra mile to make sure you can bring your best self to work, Everyday. And that starts with creating the right workplace for you. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one.
PhonePe-rs solve complex problems and execute quickly; often building frameworks from scratch. If you’re excited by the idea of building platforms that touch millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us
Job Description
About the Role
We are looking for a highly driven, self-motivated, and ownership-oriented CRM & Engagement Marketing Executive to take complete end-to-end ownership of our customer retention and in-app engagement strategies. In this role, you will bridge strategic planning with flawless execution—collaborating with category teams to conceptualize campaigns, building automated workflows, running experiments, and deeply analyzing performance data to drive scalable user engagement and growth.
Key Responsibilities
1. Strategy & Planning
• Collaborate closely with Category, Brand, and Growth teams to build a robust monthly and quarterly CRM strategy aimed