Dentzz Dental, Luxury Dental brand based in India and Dubai.
Dentzz is looking for an exceptional International Patient Coordinator, based in Mumbai, to work with patients from around the world who are considering travelling to India for advanced dental treatment.
This is a high-involvement, high-ticket consultative aquisition role, with typical treatment values ranging from approximately USD 4,000 to USD 30,000. You will speak with prospective patients primarily from Australia, the UK, New Zealand, the US and other international markets, understand their requirements, build trust, guide them through their decision making process and ultimately convert enquiries into patients travelling to India for treatment.
What we're looking for
You should be an
excellent salesperson
and an exceptional communicator.
The ideal candidate:
* Has outstanding verbal communication skills and can build rapport naturally over the phone.
* Speaks fluent, polished English and is comfortable communicating with people with a wide variety of international accents.
* Has excellent written English without relying on AI tools to communicate effectively
* Is comfortable selling high-ticket services in the USD 4,000–30,000 range, where the decision may require multiple conversations and thoughtful follow-up
* Has solid sales instincts and knows how to understand needs, handle objections, follow up intelligently and close.
* Is comfortable hearing "no" and dealing with rejection without losing motivation or momentum
* Is persistent without being pushy.
* Is highly self-motivated and does not require constant supervision or reminders.
* Takes ownership of leads and follows through consistently
* Has a collaborative mindset and works well with clinical, operations and other team members.
* Is organised and capable of managing multiple prospective patients at different stages of their journey.