Req ID:
376030

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Systems Integration Analyst - Network Admin to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Role Summary
G6 engineers handle advanced L1 operations and act as the bridge between L1 and L2. They perform deep troubleshooting, validate changes, and ensure stability of business‑critical network services.

Key Responsibilities
- Lead L1 troubleshooting for complex network incidents:
- Multi‑site routing issues
- Firewall / VPN connectivity issues
- High CPU/memory or device performance degradation
- Perform detailed diagnostics using tools like Wireshark, CLI checks, NetFlow.
- Validate network changes executed by L2/L3 teams (pre/post checks).
- Identify recurring issues and raise problem tickets with RCA inputs.
- Drive communication in outage calls and coordinate with cross‑functional teams.




- Guide G4/G5 engineers; ensure quality of SOP adherence and ticket handling.
- Participate in creating or improving runbooks, SOPs, and knowledge base.
- Support service restoration and follow ITIL processes for major incidents.

Skills & Qualifications
- 2–4 years of NOC/Network Support experience.
- Solid understanding of routing protocols (OSPF, BGP basics), switching technologies, wireless, and firewall concepts.
- Experience using CLI (Cisco/Juniper/Fortinet/Aruba).
- Solid understanding of monitoring analytics and trend interpretation.
- CCNA required; CCNP (preferred).

About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scal

📌 Systems Integration Analyst (Bangalore Urban)
🏢 NTT DATA North America
📍 Bangalore Urban