The Renewals team is a newly created function under our Customer Success organization at MongoDB. We’re looking for a hardworking, driven individual with superb energy, passion and initiative for our renewal business. The Renewals Specialist role focuses exclusively on executing contract renewals and customer retention within an assigned territory.
Individuals in this role have a passion for technology and the ambition to dive head-first into new challenges; are adaptive and excited to help innovate with new processes and contribute to what’s already been built. We’re looking for someone who thrives by having daily interactions with customers.
We are looking to speak to candidates who are based in Gurugram for our hybrid working model.
What You Will Be Doing
Manage and proactively work on the Renewals base in the assigned territory for on-time renewals and customer retention
Collaboratively working with Sales, Customer Success team and other stakeholders internally
Build strong and effective relationships with customers
Increase Renewal Rate
Reporting Renewals forecast
What You Will Bring To The Table
3+ years of customer facing experience in a quick-paced and competitive market, preferably with a focus on closing Renewals
A proven track record of overachievement and hitting sales targets
Outstanding verbal and written communication skills, with the ability to present to a diverse audience, both internally and externally
Driven and competitive. Possess a strong desire to be successful
Prior exposure to database, cloud and infrastructure technology is a plus
College degree or equivalent work experience
Things we love
Passionate about growing your career in the largest market in software (database)
Familiarity with databases, develops and open source technology a plus
Why join now
MongoDB invests heavily in the development of each of our new hires & continuous career development
Best in breed Sales training, including our comprehensive Sales Bootcamps and development p