Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team,
that’s exactly what you’ll do every time you come to work Long Description: You
will be the first point of contact for guests, responsible for ensuring smooth
check-ins, check-outs, and addressing guest inquiries throughout their stay. You
play a key role in making guests feel welcome, ensuring that all their needs are
met and that any issues are resolved promptly. As a Front Office Associate,
you’re not just ensuring a seamless check-in and check-out process – you’re
spreading the light and warmth of hospitality by delivering memorable
experiences that make the stay for every guest.

RESPONSIBILITIES

Here’s what you’ll do during a typical day:

* Deliver a warm welcome: Greet guests upon arrival and complete the check-in
process, including verifying details, assigning rooms, issuing keys, and
providing welcome materials or bell service assistance
* Support productive check-out: Process guest departures by verifying charges,
handling payments,



issuing receipts, and using the point-of-sale system
accurately
* Provide hotel and local knowledge: Demonstrate comprehensive knowledge of
hotel offerings, room types, rates, promotions, and local area information to
assist with guest inquiries
* Promote hotel services: Use up-selling techniques to recommend hotel
amenities and maximize room and service revenue
* Delight our guests: Respond to guest requests, resolve concerns with care
and urgency, and effectively manage messages and communications

QUALIFICATIONS

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the
qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with
Integrity and always doing the right thing. Inspiring others through Leadership.
A belief that Teamwork drives the best outcomes. A sense of Ownership and
accountability. And a

📌 Front Office Associate (India)
🏢 HILTON
📍 India