Choosing Capgemini means choosing a company where you will be empowered to shape
your career in the way you’d like, where you’ll be supported and inspired by a
collaborative community of colleagues around the world, and where you’ll be able
to reimagine what’s possible. Join us and help the world’s leading
organizations unlock the value of technology and build a more sustainable, more
inclusive world.

YOUR ROLE

We are looking for an experienced Customer Journey Analytics (CJA) Developer – 6
to 15 Years to design, implement, and optimize cross‑channel customer journey
measurement solutions. You will work with Adobe Customer Journey Analytics
(CJA), Adobe Experience Platform (AEP), and related analytics tools, partnering
with data, product, and marketing teams to deliver actionable insights and
measurable customer experiences.

YOUR PROFILE

* Design, build, and maintain data connections, schemas, and datasets within
Customer Journey Analytics (CJA) to enable accurate, cross‑channel journey
insights.
* Implement and manage analytics tagging, instrumentation,



and custom data
collection using Adobe Launch (or equivalent TMS), Adobe Analytics, and AEP.
* Develop customer journey dashboards, visualizations, calculated metrics, and
stitched customer profiles across digital and offline touchpoints.
* Work closely with product managers, marketers, UX, and data engineering teams
to translate business requirements into scalable analytics and measurement
solutions.
* Troubleshoot tracking and data discrepancies, validate implementations, and
ensure data quality, governance, and compliance standards are met.
* Solid analytical, problem‑solving, and communication skills, with the
ability to explain technical concepts to non‑technical stakeholders and drive
data‑driven decision‑making.

WHAT YOU'LL LOVE ABOUT WORKING HERE

* You can shape your career with us. We offer a range of career paths and
internal opportunities within Capgemini group.
* You will also get personalized car

📌 Customer Journey Analytics (Tiruchirappalli)
🏢 Capgemini
📍 Tiruchirappalli