About R1 RCM

R1 is the leading provider of technology-driven solutions that transform the
patient experience and financial performance of hospitals, health systems and
medical groups. We are the one company that combines the deep expertise of a
global workforce of revenue cycle professionals with the industry’s most
advanced technology platform, encompassing sophisticated analytics, AI,
intelligent automation and workflow orchestration.

With over 30,000 employees globally and a robust presence in India, comprising
over 17,000 employees across Delhi NCR, Hyderabad, Bangalore, and Chennai, we
foster an inclusive culture where every team member feels valued and empowered.
Our mission is to transform the healthcare industry by driving efficiency for
healthcare systems, hospitals, and physicians.

Function – Employee Relations

Job Location – Tikri, GGN

Shift Timings – 3PM till 12PM (subject to change due to business requirements)

Work Arrangement – Hybrid (subject to change due to business requirements)





The incumbent will serve as a pivotal individual contributor responsible for
driving high-impact Employee Relations and HR governance outcomes across R1
locations. The role will require end-to-end ownership of employee matters,
grievances, disciplinary processes, performance-related interventions and
sensitive workplace concerns while ensuring that all actions are handled with
objectivity, consistency, confidentiality, and robust documentation discipline.
In addition to managing day-to-day ER service delivery, the incumbent must bring
strong knowledge of HR compliances, statutory requirements, labor codes,
employment regulations, and policy governance to proactively identify risks,
strengthen compliance controls, and support legally sound decision-making. The
role is also expected to drive strategic HR and ER initiatives that improve
workplace experience, reduce organizational risk, and enable consistent people
practices across sites.

Roles and Responsibilities:

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📌 Senior Program Manager (Gurugram)
🏢 R1 RCM
📍 Gurugram