Picture yourself brightening someone’s day. When you join our Hotels team,
that’s exactly what you’ll do every time you come to work You will lead the
team to ensure the cleanliness, safety, and presentation of all public spaces —
including lobbies, corridors, restrooms, and other guest-facing areas — to
maintain high standards of hygiene and guest satisfaction. As a Assistant
Manager - Housekeeping, you’re not just ensuring the cleanliness and upkeep of
the hotel’s public spaces – you’re spreading the light and warmth of hospitality
by delivering memorable experiences that make the stay for every guest.
RESPONSIBILITIES
Here’s what you’ll do during a typical day:
* Team Leadership: Lead and motivate housekeeping staff to maintain high
standards of cleanliness and efficiency.
* Quality Control: Conduct regular inspections of rooms and public areas to
ensure hotel standards are met.
* Inventory Management: Monitor and manage cleaning supplies and equipment.
* Guest Relations:
Address and resolve housekeeping-related guest requests and
complaints professionally.
* Training & Development: Train staff and support ongoing skill development.
* Collaboration: Coordinate with other departments to ensure smooth operations
and guest satisfaction.
* Reporting: Maintain accurate records of housekeeping activities, performance
metrics, and guest feedback.
QUALIFICATIONS
At Hilton, our core values define what it takes to succeed here and guide the
qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with
Integrity and always doing the right thing. Inspiring others through Leadership.
A belief that Teamwork drives the best outcomes. A sense of Ownership and
accountability. And a focus on the Now, bringing urgency and discipline to every
moment, knowing it can make a lasting impact.
In addition, this role requires the following minimum qualifications: