Senior Specialist, Production Services Application Support Analyst

At BNY, our culture allows us to run our company better and enables employees’
growth and success. As a leading global financial services company at the heart
of the global financial system, we influence nearly 20% of the world’s
investible assets. Every day, our teams harness cutting-edge AI and breakthrough
technologies to collaborate with clients, driving transformative solutions that
redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet
advanced technology and exceptional talent. Together, we power the future of
finance – and this is what #LifeAtBNY is all about. Join us and be part of
something extraordinary.

We’re seeking a future team member for the role of Senior Specialist ,
Production Services Application Support Analyst to join our Wealth Services
Engineering team. This role is located in Pune.

In this role, you’ll make an impact in the following ways:





* Provide critical support and act as a liaison between internal Pershing
technical and non-technical teams, Client Support, external third-party
application support groups, and users of Pershing hosted applications to
quickly and accurately resolve customer and application issues.
* Investigate and diagnose issues that may arise from software, business
processes, usage, or recent software releases, routing unresolved problems to
relevant teams.
* Support core application with flexibility for out-of-hours and on-call
support for high priority incidents.
* Create technical reports, document application procedures, investigate
software/process quality, and participate in problem management related to
applications.

To be successful in this role, we’re seeking the following:

* Experience with MS Windows OS Server editions and MS Office suite.
* Knowledge of scripting languages such as PowerShell, VB Script, JavaScript,
or shell scripting.
* Understanding of multi

📌 Senior Specialist, Production Services Application Support Analyst (Pune)
🏢 BNY Mellon
📍 Pune