At Amazon, we're working to be the most customer- eccentric company on earth. To
get there, we need exceptionally talented, bright, and self driven people.
Amazon is seeking Channel Relationship Manager for our Last Mile team. Amazon is
one of the most recognizable brand names in the world and we distribute millions
of products each year to our loyal customers

We're seeking a Channel Relationship Manager for our EDSP stations. In this role
you will be responsible for EDSP management and support the Cluster Operations
Manager in performance management and driving the operational plan to deliver
defined above goal performance.

Title: Channel Relationship Manager
Location: Patna, Bihar

Key job responsibilities
Account Management: Managing and driving the growth of the Channel partners
business with Amazon. Build and execute on a strategic account plan that
delivers on key business opportunities for the stores and Amazon.
Training: Deliver training & coaching of Amazon processes, products, operating
model and SOPs.




Work on the ground to enable network with new product launches and partner with
the operations and other teams.
Reporting: Maintaining & publishing routine reporting on the stores current
performance & business with Amazon. Publish recommendations and action plans
based on data. Reporting the overall Network Health in the assigned territory.
Team Management: Building and managing a multi-layer team and manage performance
through on-the job coaching and mentoring. Driving team of associates for
managing their targets.
Set proper expectations, provide transparent status communications, and manage
relationships with the acquired/assigned stores for a mutual growth.
Enhance Engagement with accounts to improve business and increase retention.
Drive stores against goals (Volume, FTR and other key metrics).
Handling day to day operational escalations and be available to round the clock
to manage the issues.
Internal/External Stake holder management.
Support station ope

📌 CRM - EDSP (Patna)
🏢 Amazon
📍 Patna