Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service
identifying and solving issues within multiple components of critical business
systems.
Must have skills : Red Hat OS Administration
Positive to have skills : Google Kubernetes Engine, Microsoft Azure IaaS
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software
detective by proactively monitoring and diagnosing issues across various
critical business system components. This role requires a dynamic approach to
identifying root causes and ensuring smooth operation of applications, often
collaborating with different teams to maintain system stability and performance.
The position demands vigilance and adaptability to swiftly address and resolve
challenges that impact business continuity.

Roles & Responsibilities:
- Expected to perform independently and become an SME.




- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure timely resolution of
application issues.
- Document troubleshooting steps and solutions to build a knowledge base for
future reference.
- Assist junior team members by sharing knowledge and providing guidance on
complex issues.
- Continuously monitor system performance and recommend improvements to enhance
reliability.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Red Hat OS Administration.
- Good To Have Skills: Microsoft Azure IaaS, Google Kubernetes Engine.
- Strong understanding of Linux system architecture and command-line tools.
- Experience in managing and troubleshooting server environments and services.
- Ability to automate routine tasks using scripting languages.
- Familiarity with system monitoring and alerting tools to maintain uptime and

📌 Application Support Engineer (Bengaluru)
🏢 Accenture
📍 Bengaluru