NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Imprivata L4 Engineer / SME - EAM, MFA, SSO to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).
Key Responsibilities
1. L4 Technical Support & Troubleshooting
Act as the highest-level technical escalation point for Imprivata-related incidents.
Troubleshoot complex authentication, SSO, agent, appliance and application integration issues.
Perform detailed analysis of Imprivata logs, Windows event logs, authentication flows and network traces.
Conduct root-cause analysis for recurring and high-severity incidents.
Provide permanent fixes rather than workaround-based resolutions.
Support major incidents and participate in technical bridge calls.
Work with Imprivata Support/Product Engineering for complex product defects.
2. Imprivata Platform Engineering
Administer and engineer enterprise Imprivata EAM/OneSign environments.
Manage Imprivata appliances, enterprise configuration and sites.
Configure and maintain enterprise-wide policies and administrative settings.
Manage Imprivata agents and endpoint deployments.
Monitor platform health, performance and availability.
Analyze system capacity and identify potential performance bottlenecks.
Maintain platform resiliency and business continuity.
Imprivata's enterprise architecture uses multiple appliances that synchronize databases and share users, policies and enrollments, making appliance/enterprise design and resiliency key areas for an L4 engineer.
3. SSO & Application Integration
Design, configure and troubleshoot SSO integrations for:
Web applications
Windows/client-server applications
Legacy applications
SAML applications
Modern application environments
Create and maintain application profiles.
Troubleshoot credential capture/injection and application authenticati
📌 ImprivataEngineer (Noida)
🏢 NTT DATA Services
📍 Noida
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