Hiring Drive ServiceNow Senior Manager with AI expertise
Data & Time: Sep 10 2026, 11:00Am - 2:00pm
Venue: ADP Boulevard, Survey No:88/AA and 88/E, Nanakramguda Village, Serilingamapally Mandal, Ranga Reddy District Hyderabad, Telengana - 500008
Job Summary
We are seeking an experienced ServiceNow Senior Manager with strong AI and Generative AI expertise to lead the offshore ServiceNow development and platform engineering organization. This role will be responsible for driving the strategy, delivery, governance, and operational excellence of the enterprise ServiceNow platform while accelerating the adoption of ServiceNow AI, GenAI, and intelligent automation capabilities across the organization.
The Senior Manager will lead a team of ServiceNow Technical Leads and Platform Leads, providing strategic leadership, technical guidance, and operational oversight for platform development, enhancements, integrations, AI-driven solutions, and platform operations. The role requires a solid blend of leadership, architecture, ServiceNow platform expertise, AI innovation, stakeholder management,
and delivery execution.
The ideal candidate will have a proven track record of leading large ServiceNow programs, driving platform modernization, implementing AI-enabled solutions, improving engineering effectiveness, and building high-performing technical teams.
Professional Qualifications/Experience
· Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related discipline.
· 15+ years of IT experience, with at least 5+ years of hands-on ServiceNow platform leadership and delivery experience.
· Strong expertise in ServiceNow ITSM, ITOM, CMDB, Service Catalog, Knowledge Management, Employee Center, HRSD, and platform integrations.
· Proven experience leading large-scale ServiceNow implementations, migrations, and transformation programs in global enterprise environments.
· Demonstrated success managing cross-functional engineering, development,
📌 Hiring Drive (Hyderabad)
🏢 ADP
📍 Hyderabad