Data Scientist AI Agents

Experience: 7 11 Years

Location: Bangalore

Project: AI Agents for CRM Platform

Project Overview

We are building AI-powered agents within a globally used CRM platform that supports the Merck Healthcare Commercial and Field Force teams in their day-to-day activities.

The AI agents will be developed and deployed in an AWS cloud environment, leveraging existing analytics platforms and enterprise data capabilities to deliver scalable, business-focused solutions.

Role Summary

We are looking for an experienced Data Scientist with strong expertise in Generative AI, Large Language Models (LLMs), Agentic AI, Python, and AWS cloud services.

The successful candidate will be responsible for designing, developing, deploying, and optimizing scalable AI agents that integrate with the global CRM ecosystem and deliver measurable improvements to business processes.

Key Responsibilities

• Design, develop, and deploy Agentic AI workflows integrated with the global CRM ecosystem.
• Build scalable AI agent solutions using LLMs, agent frameworks,



and AWS-managed/serverless services.
• Leverage existing analytics platforms and cloud capabilities to develop production-ready AI solutions.
• Optimize AI agents to ensure their outputs and workflows deliver meaningful business value to CRM end users.
• Develop workflows and supporting components to automate and improve business processes.
• Design and implement testing and validation strategies to measure agent performance, quality, reliability, and business impact.
• Monitor and continuously improve AI agent performance based on business requirements and user feedback.
• Develop robust, scalable, and maintainable solutions suitable for production deployment.
• Collaborate with data scientists, engineers, product teams, and business stakeholders in an Agile development workplace.
• Contribute to technical design, development, testing, deployment, and continuous improvement throughout the project lifecycle.

📌 Data Scientist – AI Agents project (India)
🏢 SWITS DIGITAL Private
📍 India