What We Do

At GoGuardian, we’re helping build a future where all learners are ready and
inspired to solve the world’s greatest challenges. Our award-winning system of
learning solutions is purpose-built for K-12 and trusted by school leaders to
promote effective teaching and equitable engagement while helping empower
educators to keep students protected.

What It’s Like to Work at GoGuardian

We are an outcomes-focused learning company with a steadfast focus on improving
learning environments, one classroom at a time. Working with us means joining a
remote team of diverse, committed, mission-driven employees who are inspired by
our vision, dedicated to our customers, and ready to roll up their sleeves.
Guardians put their heads together to solve problems, learn together from
experiments that fail, and stand together by their work with full
accountability. We balance our diligence with an inclusive culture that invites
everyone to bring their whole self to work. Join us and learn why “I love the
people here” is one of the most frequent comments we hear from Guardians.





The Role

We’re looking for a Customer Engagement Manager to help identify and address
customer engagement, adoption, and churn risks across GoGuardian’s Curriculum
and Instruction products.

This is a data-driven, customer-facing role that combines customer
investigation, analytics, product knowledge, and cross-functional
problem-solving. You’ll use customer and product data to identify strategic and
at-risk customers, deep dive into their behavior and engagement patterns to
understand the underlying causes, and work with Customer Success, Product,
Solutions Engineering, and Engineering to determine and drive appropriate
actions.

You’ll also work directly with customers and customer-facing teams to understand
issues, answer questions, and support customers who require additional
attention. This position sits within the Product Team and serves as a bridge
between customers and the teams responsible for im

📌 Customer Engagement Manager (India)
🏢 GoGuardian
📍 India