The cluster Manager of Amazon Now is empowered with complete operations
responsibility for managing dark stores. She/he will work to create dark stores
network, serve customers with best in class quick commerce experience and manage
building level cost efficiencies, coupled with driving Regional/National level
key Brilliant Basics Initiatives

Key job responsibilities
- Ensure a protected work environment
- Lead and supervise a team of TL's as direct reportee's supported by PAs in
Operations
- Responsible for the overall Quality, Productivity and dark store performance
- Appraise performance; resolve problems; and address staffing needs
- Review work forecasts and determine productivity requirements to
produce/deliver during the day to meet the overall building objectives.
- Ensuring Building heath and inventory metrics with best in class quality
metrics
- Collaborate with stakeholders. Taking up cross functionally the adoption of
best practices.
- Proactively identify and lead process improvement initiatives
- Learn and understand the system interventions for order processing.



Apprise
teams down the line of new process implementation and control measures required.
- Carryout resources planning periodically and remove/reduce capacity
constraints if any in coordination with Resource planning and Finance teams.
- Ensure best practices in people management and accountable for compliance,
Connections and scorecards.
- Manage People and team development
- Create leaders and talent pipeline. Good stake holder management and project
management skills
- Do cross functional and cross mile interfacing and take up for the best
practices and initiatives Basic Qualifications: - 1+ years of employee and
performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE)
experience Preferred Qualifications: - 1+ years of performance metrics, process
improvement or lean techniques experience

Our inclusive culture empowers Amazonians to deliver th

📌 Cluster Manager (Pune)
🏢 Amazon
📍 Pune