PhonePe Limited (Formerly PhonePe Private Limited) is a technology company that builds digital platforms for Payments, Digital Distribution Services and Financial Services. Headquartered in India, the PhonePe digital payments app was launched in 2016. As of April 2026, PhonePe has over 70 Crore life-till-date registered users and a digital payments acceptance network spread across over 5 Crore merchants. PhonePe’s products and services include Consumer Payments (including Digital Distribution Services), Merchant Payments, Lending and Insurance Distribution services, and Recent Platforms, which comprise Share.Market (stock broking and mutual funds distribution platform), and Indus Appstore (Android-based mobile app marketplace). Culture:
At PhonePe, we go the extra mile to make sure you can bring your best self to work, Everyday. And that starts with creating the right environment for you. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one.
PhonePe-rs solve complex problems and execute quickly; often building frameworks from scratch. If you’re excited by the idea of building platforms that touch millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us
Job Description
Role: As a Claims Officer, you will be responsible for the processing and servicing of escalated health
insurance claims. Your primary purpose is to coordinate with various stakeholders and meet customers'
needs by ensuring timely, appropriate claim settlements. You must be dedicated to improving customer
experience through effective problem-solving, acting as a bridge between the customer, PhonePe RMs,
and the insurer.
Key Responsibilities:
● Act as a Claims Guide: End-to-end management of cashless/reimbursement escalated claims.
This includes verifying policy coverage, reviewing medical records, coordinating with insurers,