Team & Operations Management:
Supervise and manage the daily activities of the surgery coding and audit teams,
including in-house and contract auditors.
Allocate workload, monitor performance, and ensure timely completion of assigned
tasks in alignment with project timelines.
Conduct regular team meetings to communicate updates, review performance, and
address challenges or process changes.
Foster a positive and productive work workplace that encourages collaboration
and accountability.
Quality & Productivity Oversight:
Ensure that coding audits meet defined accuracy, quality, and productivity
benchmarks.
Review audit results, identify trends or recurring issues, and implement
corrective actions to maintain quality standards.
Collaborate with Quality Assurance and Training teams to address performance
gaps through targeted coaching and retraining.
Process Management & Improvement:
Monitor operational workflows to identify bottlenecks and recommend process
enhancements for greater efficiency.
Support the development and implementation of best practices in surgical coding
operations.
Ensure seamless coordination between coding, auditing, and training functions to
maintain alignment with business objectives.
Compliance & Reporting:
Ensure strict adherence to HIPAA, OIG, and other compliance and confidentiality
regulations.
Maintain and track key performance metrics, preparing regular reports for senior
management.
Address audit discrepancies, process deviations, and non-compliance issues
promptly and effectively.
Stakeholder & Client Coordination:
Act as a point of contact between the audit team, management, and clients to
ensure smooth communication and issue resolution.
Participate in client calls and internal reviews to discuss project status,
performance, and quality outcomes.
Support audit planning and resource allocation based on client requirements and
project priorities.
RESPONSIBILITIES
* Understand the payer process of Surgery, APC, Ou
📌 Assistant Manager (Chennai)
🏢 EXL
📍 Chennai