Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.#VOIS #BeUnrivalled #CreateTheFutureAbout this Role
We are seeking an individual to support end-to-end Credit to Collections (CTC) activities within the Order to Cash process. This role focuses on outbound customer engagement, reconciliation, reporting, and timely resolution of outstanding balances to improve cash flow and reduce revenue leakage. The position plays a key role in supporting local markets, meeting audit requirements, and collaborating with internal stakeholders across finance functions.What you will do
Conduct outbound calls and follow-ups with customers regarding outstanding balancesSupport reduction of Days Sales Outstanding (DSO) by ensuring timely collectionsDocument customer interactions and update account information accurately in ERP systemsPerform daily receipt clearing, invoicing checks, and cash application activitiesPrepare and analyse reports including debtor ageing, AR balances, and month-end AR reportsResolve customer queries
📌 Senior Executive- AR Collections (Pune)
🏢 Vodafone
📍 Pune