The L5 Program Manager at Amazon SSD network is responsible for strategically
planning, leading, and executing small to medium-scale projects and programs
that drive operational excellence across Amazon's fast delivery network. This
role focuses on managing selections, scaling initiatives, and ensuring seamless
execution of key programs that impact customer experience, speed and operational
efficiency.

Key job responsibilities
Program Execution & Delivery

Own and manage lifecycle activities for 2-3 medium-sized programs
simultaneously, driving end-to-end delivery from conception to implementation
Develop and execute project plans, securing resources and managing
implementation across cross-functional teams
Track tasks, deliverables, deadlines, and milestones through regular status
checks with stakeholders
Make appropriate trade-offs to optimize timelines and deliverables in
consultation with stakeholders
Stakeholder Management & Collaboration

Partner with Operations, Supply Chain, Finance, Procurement, product teams and




other cross-functional teams to align on program objectives
Clearly communicate goals, roles, responsibilities, and desired outcomes to all
stakeholders
Provide fortnightly status updates to leadership on program progress, team
readiness, challenges, and support requirements
Influence without authority by building trust and consensus across multiple
teams.
Use data and metrics to drive improvements and measure program success
Conduct deep dives into operational metrics to identify trends and areas for
improvement
Create executive-level reports and presentations for senior leadership
Track and report on Key Performance Indicators (KPIs) relevant to program
objectives
Launch & Scale Management Basic Qualifications: - 3+ years of performance
metrics, process improvement or lean techniques experience
- Bachelor's degree or equivalent, or 3+ years of Amazon (blue badge/FTE)
experience
- Work a adaptable schedule/shift/work area, including weekends, nigh

📌 Program Manager II, SSD (Bengaluru)
🏢 Amazon
📍 Bengaluru