About Aramya
Our vision is to build some of the world's most loved fashion and lifestyle
brands and enable people to express themselves. We are well-funded, with $20M
raised from marquee investors like Accel, Z47, and industry veterans.
Aramya [https://www.linkedin.com/company/teamaramya/] is a 100 Cr+ NMV fashion &
lifestyle company backed by Accel [https://www.linkedin.com/company/accel-vc/]
and Z47 [https://www.linkedin.com/company/z47-vc/]. We're building a
customer-led portfolio: Aramya (daily wear), Tavira by Aramya (festive), and a
new brand in stealth, going live in H2 2026.
Current Retail footprint: 16 stores in Bengaluru + 2 stores in Hyderabad (and a
few more are yet to go live).
Opening next: Hyderabad and Chennai. Pune, Ahmedabad and Mumbai in the pipeline.
We are looking for a high-ownership, execution-focused passionate individual to
join Our Team
[https://www.notion.so/dslrteam/Team-DSLR-15ee3e98ad2e4dc5ad6625ce23a8e721] as a
Retail Operations Lead to drive and scale a world-class offline retail
experience across our North region store network.
This role goes beyond managing stores — it is about owning regional performance
end-to-end, driving consistency, conversion, and customer delight across every
touchpoint, while building solid operational systems and teams that can scale
rapidly.
You will work closely with cross-functional teams and own end-to-end store
performance across the region — from customer experience and SOP adherence to
team productivity and inventory discipline.
Key Responsibilities
1. Customer Experience & NPS Ownership
* Own and consistently improve NPS across all stores in the North region
* Ensure a superior, consistent, and differentiated in-store experience aligned
with brand values
* Translate customer feedback and insights into actionable i
📌 Retail Operations Lead (Gurugram)
🏢 Aramya
📍 Gurugram
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