At Meazure Learning, we aim to empower open-minded, inquisitive, and driven people, and we love how each new addition to the team adds to our culture. Here, you can positively impact the careers of millions of test-takers and reshape the education technology landscape by working toward one vision:

“To provide life-long learners across the globe the freedom to pursue their academic dreams and career aspirations safely, securely, and conveniently.”

Our Vision starts with our values—Hungry, Humble and Smart. We are looking for team members who model drive for results. Team members who think of the organization and team first without ego or agenda. Leaders who instinctively collaborate and operate with emotional intelligence. This is the foundation of success for all employees at Meazure Learning.

The Role: As a Client Satisfaction Associate, you will lead and provide exemplary customer service support via telephone, email, and ticketing support for clients, proctors, and candidates.

The Responsibilities:

• Manages incoming calls, tickets, and emails to the Client Satisfaction (CS) queue.




• Works with team members within the CS team to assist with eligibility review, registration, data entry, application processing, and account support to candidates and clients.
• Cross-trains on other and/or all accounts to support team members.
• Provides prompt, knowledgeable, and helpful technical and administration support to clients, proctors, and candidates with online systems.
• Corresponds with clients and candidates by phone, tickets, and email in a prompt and accurate manner.
• Processes scheduling and registration forms, including eligibility review as necessary.
• Coordinates/manages CS projects within deadline.
• Solicits client feedback to improve service.
• Responds to requests for service.

Additional Position Information:

• Remote India Chance
• Core Hours: Rotational Shift
• Core Days Worked: To be determined

The Desired Attributes:

• Bi-lingual (English/

📌 Client Satisfaction Associate (India)
🏢 Meazure Learning
📍 India