Are you passionate about building products that solve real customer problems at
massive scale? As a Sr. Product Manager - Identity at Amazon, you will own the
vision, strategy, and roadmap for products that directly shape our abuse
prevention and CX strategy by building robust customer identity solutions. You
will work backward from customer needs, define compelling product strategies,
and partner with engineering, design, and cross-functional teams to deliver
meaningful outcomes. This role offers the opportunity to tackle ambiguous
problems, make high-judgment decisions, and drive products from concept through
launch and beyond — all while operating in an environment that rewards creative
thinking and a bias toward experimentation.

Key job responsibilities
- Define product vision, strategy, and roadmap by working backward from customer
needs, using a combination of customer research, market analysis, and
data-driven insights to prioritize investments and make smart trade-offs.
- Partner with engineering, design, science, and cross-functional teams to




translate product strategy into well-scoped deliverables, define acceptance
criteria, and drive execution from prototype through launch and post-launch
optimization.
- Influence without authority across teams with different priorities, building
alignment among stakeholders in engineering, marketing, sales, legal, finance,
and operations to deliver cohesive customer experiences.
- Own product performance by defining success criteria and key metrics,
analyzing usage data and customer behavior, and iterating rapidly to improve
adoption, satisfaction, and business impact.
- Leverage generative AI tools and emerging technologies to accelerate
development cycles, generate deeper insights, and identify recent opportunities for
product innovation.

A day in the life
You start your morning reviewing product metrics and customer feedback,
identifying signals that inform your next set of priorities. By mid-morning, you
are in a des

📌 Sr. Product Manager, Abuse Prevention (Bengaluru)
🏢 Amazon
📍 Bengaluru