Job Title: Business Process Transformation Lead | Consultant | GN SONG Service

Management Level: 09 – Consultant

Location: Delhi, Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad

Must have skills: Process Transformation, Lean Six Sigma Certification

Valuable to have skills: CRM knowledge/experience on tools viz. Salesforce

Experience: Minimum 5 years of experience is required

Educational Qualification: MBA preferred

Job Summary: As a Business Process Transformation Lead, you will be responsible
for analyzing, designing, and optimizing business processes to enhance
organizational performance. Your typical day will involve working with
stakeholders across various departments, conducting in-depth analysis of
existing business processes, and developing strategies for process improvement.

Roles & Responsibilities:

* Conduct in-depth analysis of existing business processes to identify
inefficiencies, bottlenecks, and opportunities for improvement.
* Develop and implement process improvement strategies that align with
organizational goals and objectives.




* Utilize data-driven insights to measure process performance and identify
areas for optimization.
* Develop detailed process models using various modeling tools and techniques
(e.g., BPMN, EPC, UML).
* Document and communicate process changes and improvements clearly to
stakeholders.
* Lead large-scale process re-engineering projects from conception through to
successful implementation.
* Develop and manage project plans, including scope, timelines, resource
allocation, and budgets.
* Monitor and report on project progress, ensuring that objectives are met and
addressing any issues or risks.
* Drive the application of Lean Six Sigma methodologies (e.g., DMAIC, DMADV)
across various projects and processes.
* Establish and track key performance indicators (KPIs) to measure process
effectiveness and impact.
* Facilitate advanced Lean Six Sigma training and workshops to build
organizational capabilities.
* Collaborat

📌 #ACN GN (Mumbai)
🏢 Accenture
📍 Mumbai