Job Description

Title: Customer Support Executive

Location: Bangalore (On-site, office-based role)

Job Type: Full-time

Industry: Customer Support / BPO / Service Industry

Reporting To: Customer Support Manager / Team Lead

Summary:

We are hiring a Customer Support Executive for one of our leading clients in Bangalore. The role involves handling customer queries, providing solutions, and ensuring a high level of customer satisfaction. The ideal candidate should have strong communication and problem-solving skills, be fluent in Telugu and Hindi, and be comfortable working from the office in a structured day-shift environment. Freshers and experienced candidates are welcome to apply.

Responsibilities:

• Handle incoming customer queries and provide timely, accurate solutions.

• Demonstrate strong problem-solving skills to resolve customer issues effectively.

• Maintain a qualified and courteous communication style in Telugu and Hindi.

• Adhere to office protocols and work full-time from the assigned location.

• Maintain daily logs and updates as per company guidelines.





• Ensure customer satisfaction and provide support that encourages repeat engagement.

Requirements
• Graduate (any discipline).

• Strong communication skills in Malayalam and English.

• Good problem-solving and analytical abilities.

• Willingness to work from the office full-time.

• Freshers or candidates with prior customer support experience can apply.

• Ability to work in a structured day-shift environment.

Other Pointers regarding this job:

• Work Location: Bangalore (On-site, office-based role)

• Age Criteria: As per company norms

• Gender: Both Male & Female can apply

• Eligibility: Freshers or experienced candidates with customer support skills

• Qualification: Graduate (any discipline)

• Travel Requirement: Not applicable

• Work Details: Full-time, office-based, day shift with Sunday off

• Communication Skills: Must be fluent in Malayalam & English with strong custom

📌 Customer Support Executive- (Bengaluru)
🏢 2COMs
📍 Bengaluru