• Drive customer delivery as priority.
• Set up the Operations planning of the company by analyzing its performance, risks & future needs.
• Drive continuous improvement operational and financial of all manufacturing sites.
• Ensure timely and quality product delivered to Customers.
• Liaise with superior to make decisions for operational activities and set strategic goals.
• Plan and monitor the day-to-day running of business to ensure smooth progress & delivery.
• Supervise staff from different departments and provide constructive feedback.
• Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements.
• Manage procurement processes and coordinate material and resources allocation.
• Oversee customer support processes and organize them to enhance customer satisfaction.
• Review financial information and adjust operational budgets to promote profitability.
• Revise and/or formulate policies and promote their implementation.
• Manage relationships/agreements with external partners/vendors.
• Evaluate overall performance by gathering, analyzing and interpreting data and metrics.
• Ensure that the company runs with legality and conformity to established regulations.
Qualification And Experience
• Proven experience as Manager of Operations or equivalent position.
• Excellent organizational and leadership abilities.
• Outstanding communication and people skills.
• Outstanding manufacturing and machine tool knowledges.
• Knowledge of industry’s legal rules and guidelines.
• In depth knowledge of diverse business functions and principles (e.g. supply chain, finance, customer service etc.).
• Working knowledge of data analysis and performance/operation metrics.
• Familiarity with MS Office and various business software (e.g. ERP, CRM).
• BSc/BA in business administration or relevant field; MSc/MA will be a plus.